Issues

• User Voice Submission: Ticket Due Date and Time Selector

  DeskDirector/UserVoice#742 · Filter by author UsuallySleebee opened on Jul 21, 2025
  1

• Exclude client teams app notifications for tickets in specific statuses

  DeskDirector/UserVoice#741 · Filter by author gcao417 opened on Apr 28, 2024

• [573260] Feature Request - Integration with REWST

  DeskDirector/UserVoice#739 · Filter by author gcao417 opened on Nov 20, 2023
  1

• #558570 Feature Request - Display additional contacts on the portal ticket list

  DeskDirector/UserVoice#735 · Filter by author Leeroy-Steele opened on Oct 4, 2023

• [559820] Feature request - Add Teams App Notifications for DD Chat

  teams app
  DeskDirector/UserVoice#734 · Filter by author Leeroy-Steele opened on Oct 4, 2023

• [548680] DD Portal Print Function includes Expanded Discussion Notes

  DeskDirector/UserVoice#733 · Filter by author Aycorn opened on Sep 29, 2023

• [553140] Change verbiage on create a ticket page

  DeskDirector/UserVoice#732 · Filter by author Olivia-Lancom opened on Sep 12, 2023

• #553170 - Submission Statistics of Request Type Items

  DeskDirector/UserVoice#731 · Filter by author rmanueldd opened on Sep 8, 2023

• #549260 - Feature request - To customize the sign in screen email label

  DeskDirector/UserVoice#730 · Filter by author Leeroy-Steele opened on Aug 23, 2023

• #545190 Feature Request - New “Learning Centre” role

  DeskDirector/UserVoice#729 · Filter by author Leeroy-Steele opened on Aug 10, 2023

• #541290 Feature request - Tech portal ticket search to also search for company names

  declined
  DeskDirector/UserVoice#727 · Filter by author Leeroy-Steele opened on Jul 25, 2023
  4

• #539680 Ability to reassign Default Source to unassigned in Admin portal

  DeskDirector/UserVoice#726 · Filter by author Leeroy-Steele opened on Jul 24, 2023

• #538700 - Feature request for re-ordering work types in Tech portal

  DeskDirector/UserVoice#725 · Filter by author Leeroy-Steele opened on Jul 21, 2023

• #539010 - Add Tech portal ticket restriction by "assigned technician" control option in Admin portal

  DeskDirector/UserVoice#724 · Filter by author Leeroy-Steele opened on Jul 18, 2023
  1

• #533630 - svg file support for Brand Packages

  DeskDirector/UserVoice#723 · Filter by author Olivia-Lancom opened on Jul 3, 2023

• [529100] Add auto-queueing based on service team lead assigned to client.

  DeskDirector/UserVoice#721 · Filter by author rmanueldd opened on Jun 12, 2023

• [512790] Autotask Desktop Notifications Display Ticket Number rather than Ticket ID

  DeskDirector/UserVoice#719 · Filter by author Aycorn opened on May 2, 2023

• [515680] Inherit required field settings from Autotask

  DeskDirector/UserVoice#718 · Filter by author Aycorn opened on Apr 23, 2023

• [50221] Configuring Ticket Owner within Tech Portal for ConnectWise

  DeskDirector/UserVoice#717 · Filter by author Aycorn opened on Apr 11, 2023
  2

• [508930] Additional DD Survey Configuration: Happy, Neutral and Sad

  DeskDirector/UserVoice#716 · Filter by author Aycorn opened on Mar 23, 2023

• 24 hour clock in time entry

  DeskDirector/UserVoice#715 · Filter by author drkmccy opened on Mar 22, 2023

• [50251] Expand the ADD VALIDATION option in DD Forms to support Regex

  DeskDirector/UserVoice#714 · Filter by author Aycorn opened on Mar 21, 2023

• [50057] Approval Role for User Groups

  DeskDirector/UserVoice#713 · Filter by author Aycorn opened on Mar 2, 2023

• [49513] Phone Field result formatting

  DeskDirector/UserVoice#711 · Filter by author Aycorn opened on Feb 26, 2023
  6

• [48685] Co-Managed Resource Restrictions in DD Tech (Autotask)

  DeskDirector/UserVoice#710 · Filter by author Aycorn opened on Feb 23, 2023