Unable to contact GitHub Support for sensitive data removal (GitHub Free)

[Max75020]

🏷️ Discussion Type

Question

Body

Hello,

I'm using GitHub Free and have completed the documented sensitive data removal procedure with git-filter-repo, including force-pushing the cleaned history.

However, some old commits remain accessible by SHA.

GitHub's documentation recommends contacting Support for server-side cleanup, but the new Help portal only redirects me to Copilot responses. I cannot find an option to create a support ticket.

Could a GitHub staff member explain how a GitHub Free user can submit this specific security-related request for human review?

I can provide the affected repositories and commit hashes privately to Support.

Thank you.

[g4lb]

GitHub Free can open a ticket for security issues. Copilot answers first. If it does not help, continue to the ticket form (docs).